Frequently asked questions
The most common questions we get from our clients
A. Click on the BOOK NOW tab on any page of our website and choose your service, date and time. All appointments are pre-paid securely on our site using a credit card or PayPal.
3300 Monroe Avenue
Suite 201
Pittsford NY 14618
A. All of our spray tan artists are trained and experienced with skin types and skin tones. Each client will get a consultation upon arrival and then we will mix a custom color that best suits your skin based on the level of color your're trying to achieve.
A. 5-10 days depending on your skin.
Be sure to follow our prep instructions on the website and use our after care for optimal results. We recommend our Sunless Shower & Shave and Moisturizing Tan Boost to maintain your tan. These are available to purchase when booking your appointment or at the salon.
The only rule here is to be sure your previous spray tan is completely gone before getting a new one applied. If you are a weekly client and find that you are getting a build up, take a week off to let your skin get back to its natural color. We also sell an exfoliating mitt and a tan remover kit called X-Tan available to purchase when booking or at the salon.
Our A'Marie after care products are the absolute best for maintaining your tan. Available to purchase when booking or at the salon.
If you are not able to purchase the after care then always use unscented everything and as natural as possible. Perfumes, oils, alcohol based products will fade, blotch and remove the tan. This includes SPF. We have everything you need to properly care for your Glow.
Signature Tan-
Not before 8-12 Hours
First shower/rinse is just with water, no soap. Be sure to use your hands to remove the cosmetic bronzer until the water runs clear.
Use luke warm water and DO NOT just let the water run over your body as it can leave what appear to be streaks on the skin.
Pat dry with your towel each time you shower while having a spray tan.
No lotion or body wash until your second shower.
A. Pedicures should be done at least a day prior to your spray tan. If you have to do it the same day then skip the exfoliation and lotion at the pedicure appointment.
B. Waxing- Facial waxing 24 hrs prior and body waxing 72 hours prior.
If you get a bikini wax the day of or day before your tan it will look undesirable in that area.
C. Massage- 24 hours prior as the oil will leave a film on the skin and not allow the spray tan solution to penetrate.
D. Facials- 24 hours in advance
*** None of these services should be done after getting a spray tan as they will remove it. Book accordingly
A. A day or two before is fine. If your going on vacation get the tan as close to your departure as possible.
A. We recommend a trial tan no less than 4 weeks before the actual wedding so that you can decide what day you like the tan best and if you want to adjust the level of color we used at the trial appointment for your actual wedding tan.
A. No, the cosmetic bronzer and DHA will wash off when clothing is laundered. However, we do not recommend wearing white until after showering with body wash.
Adding our setting powder at your visit will also help with transferring color during your processing time.
Do not use any acne face or body wash several days before or after you have been spray tanned as it will leave patches of blotchy color.
A. Although you look tan your skin still needs to be protected from burning.
We retail a 30 SPF UVA/UVB that is specifically designed to not strip, remove, fade or streak your tan like a drug store sunscreens
A. Chlorine and salt water can fade the tan but we offer products to protect your tan from this so that you can maintain your color.
A. Review our prep instruction on the website
A. You should always check with your doctor, but we offer high quality solutions that have natural ingredients and disposable nose filters.
A. Whether it’s your first tan or your tenth tan you might have questions. Can’t find what you’re looking for here? Feel free to give us a call/text us at 585-621-GLOW
We highly recommend that you do not get a spray tan if you are peeling from a sunburn as it will look undesirable.
Have More Questions?
Call or text us at 585-621-GLOW(4569)
Email us at glowrochester@gmail.com
